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Clinic staff taking calls and working on Genie Solutions practice management software

What is practice management?

Practice management broadly refers to the administrative and business tasks needed to operate a healthcare and medical practice. This usually includes recordkeeping, billing and invoicing, client notes or records, accounting and more. In the past, this was traditionally done manually or by hand. However, today there are several modern solutions to simplify your practice management activities and resourcing.

What is practice management software (PMS)?

Practice management software (PMS) refers to software programs used to operate, manage, and run medical or healthcare practices. Their purpose is to streamline and organise administrative tasks, billing and invoices, appointment scheduling, consultation notes, letter writing, medical records and more.

Software solutions like these enable practices to deliver better health outcomes for patients by providing a macro-level overview of business growth and taking care of tedious practice administration tasks. It also houses all records and important files in the one secure location so staff can access them easily.

What are the benefits of a practice management software (PMS)?

There are many benefits to medical practice management software. Too often clinics become overwhelmed with record keeping and manually storing information. This takes your staff, specialists, and clinicians’ attention off the most important thing – helping your patients. A PMS enables greater efficiency and resource allocation amongst your staff and clinic.

Practice management software also streamlines your billing processes, removing the hassles of quoting, billing calculations, claiming and debt management so your clinic can get paid on time. It can also minimise turnaround times with Medicare, DVA and health fund integration.

Practice manager using Genie Solutions on her computer to manage her medical practice.

Key Benefits of a Practice Management Software:

  • Improve business efficiency
  • Enhance patient experiences and service satisfaction
  • Help organise clinical staff and scheduling
  • Easily access and store medical and patient records securely
  • Simplify billing processes and administration work

What is the difference between practice management software and online practice management software? And what hosting options are available for 'PMS’?

When looking for the perfect practice management software solution, you will often come across two types of PMS’s: on-premises (desktop) and cloud based.

On-premises practice management software is a desktop application installed by a provider onto your practice computer. This is the traditional management program that has been adopted heavily in the past. With this implementation, you pay the cost of the software and license upfront.

Alternatively, cloud-based software is a more agile, innovative, and modern approach to practice management. You simply pay a subscription to use the software which is available online via a server and manager by that software vendor (or creator). The security for this software as well as the server infrastructure, data integrity and more happen automatically, rather than managing a physical server.

The cloud PMS is a more cost-effective approach which is easier to use, provides more room to scale and grow as well as being accessible across any device at any time.

If you would like to find out more about the different PMS approaches available and what might be best for your practice, read our latest article here. Alternatively look at the hosting options available to you through Genie Solutions depicted in the table below.

Genie Solutions practice management software options table

So, how does the practice management software work?

PMS programs can help you stay on top of, and in control of your day. With calendar functionality you can easily access your clinical, demographic and account records online, as well as customise appointment durations, and availability to reflect your opening hours and work schedules.

Select practice management software such as Genie Solution’s desktop and Gentu cloud programs, also addresses business tools to help you grow your practice or clinic. Using cutting-edge intelligence tools, the software can run referral reports, provide practice management reports to give an overview of business progress, and track patient visits.

Another unique feature to Genie and Gentu practice management software is the engineered optional modules. These enable you to customise your interface and program to your speciality. Including everything from orthopaedics to obstetrics, gynaecology, plastic surgery to dermatology, psychiatry and others. This personalised program to your practice will be able to provide everything you will need to run your specialty clinic effectively and efficiently.

The clinical window on the PMS also helps to manage and improve patient care. Designed for consultations, you can add patient notes, attach medical records, x-rays, surgery records and more. This paperless approach can provide you with key information you will need before your patient even walks in the door, so you can best understand their health history and recommend the best solutions to their problem. It also demonstrates to patients an added level of value and care to your service, as it demonstrates you and your staff clearly understand their medical histories.

The Genie Solutions PMS also enables simple online patient registration through advanced extra features. Your patients can easily book consultations and appointments online at times that work for you.

female doctor wearing headset, glasses and stethoscope working with Genie Solutions practice management solution to consult patient on telehealth call.

Does your clinic or practice need practice management software?

Every modern clinic should adopt practice management software to stay efficient, agile, and streamlined in their day-to-day operation. It not only simplifies administrative and business tasks but also houses patient medical records and consultation notes while improving invoicing and billing processes.

At Genie Solutions we have created innovative desktop and cloud-based PMS programs and designed a product that we believe will work best for you and your practice. We have worked alongside expert and leading clinicians and specialist staff for over 20 years to create the best practice management software solution to enhance your practice productivity.

Being Australian owned and operated, our customer experience and support team is always available to give you a helping hand from initial set-up to how to use the software’s interface and much more.

Find out why over 21,000 satisfied medical professions have chosen our PMS to grow their medical practice. Submit an enquiry today and we will get in touch! We can’t wait to work with you and set your practice up for success.


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