Congratulations on making the decision to begin your career in private practice. Regardless of specialty, it’s a major step in your life – both professionally and personally – and we’re here to help make this new venture as seamless as possible.
There’s a lot to consider when you’re setting up a new practice, so we’ve put together a guide to help ensure you don’t miss anything important. ​
5 reasons to choose Genie Solutions Practice Management Software
1. Software designed with and for specialists
We work directly with specialists who use our software in their practice, as well as clinical advisors who share their knowledge and experiences with us so we can ensure our software meets your clinical requirements. Our Voice of the Customer program also involves listening to customer feedback and questions, and considering how we can tailor our features and products as your needs continue to evolve.
2. Support with satisfaction
Our Support Team are 100% Australian based. They have a strong track record of making sure our customers receive the help they need, having maintained at least a 93% customer satisfaction rate from June 2021 – June 2022. We’re always improving the way we support our customers, whether it’s by introducing new ways to help (such as Live Chat) or improving the knowledge specialisations of the Support Team.
3. Tailored training and education
We offer on-site and remote training and the ability to design a training plan tailored to your team’s unique needs. We also have plenty of information freely available on our Knowledgebases for Genie and Gentu so you can find the answer you need.
4. Straightforward migrations
Our migrations team (the Migration Centre of Excellence) is there to make moving from your old software provider as easy as possible. You will receive step-by-step instructions for the migration and we work with you to ensure patient and practice data is migrated smoothly and safely.
5. A trusted name
Genie Solutions has been developing and refining practice management software for over two decades. Our products, Genie and Gentu, are trusted by over 4,800 medical practices that span over 42 specialties across Australia.
Trusted practice management software by over
Leading-edge technology
Genie Solutions aims to re-imagine the future of practice management software. With over 25 years supporting medical professionals in Australia, we’ve learned how to adapt and grow as the industry changes and we’re committed to being at the forefront of practice management software and beyond.
Getting started is easy
Starting a new practice is a major task, but we try to make it as easy as possible. Our installation and training consultants have years of experience setting up new practices, so they’ll guide you through the process and make sure you’re set up for success.Â
Designed to grow with your business
We want your practice to grow as we grow, so we’ve adopted a co-design ethos that we use for software and platform development. We co-design features with our users, working together to ensure your practice is a success.
Australian based support
When you’re new to private practice, it’s important to know you’re going to be supported. Our support team are on standby whenever you need a helping hand, and there’s no limit on the number of times you can contact our support team.Â
Watch how Gentu performs key clinical and administrative tasks
Gentu Workflows
Our Products
Easy to use, cloud-based
practice management software
- You can access Gentu on any device with an internet connection, which means you can easily access practice and patient information on the go
- Clean, modern user interface, designed with direct input from practitioners
- Secure cloud-based storage of data
- No hardware set up and lower associated IT costs
- No lock-in contracts
- Upload photos from your phone or iPad, and create and print pathology requests and prescriptions
Robust desktop practice
management software
- Feature-rich desktop application with thousands of intelligent features to improve your workflows
- Developed and refined over 25 years and is the leading practice management software in Australia
- Modules tailored for specific specialties and optional modules to suit the unique needs of your practice
- Ability to support large, complex practices with unique settings
- In-depth reporting to identify opportunities to improve your practice
- Runs on your local network (locally stored data)
Join over 28,000 Medical Professionals
Hear what some of our customers have had to say about working with Genie Solutions:
