We’re evolving

Genie Solutions is now a Magentus company

New to Private Practice

We're here to help!

Specialist talking to patient in clinic

Congratulations on making the decision to begin your career in private practice. Regardless of specialty, it’s a major step in your life – both professionally and personally – and we’re here to help make this new venture as seamless as possible.

There’s a lot to consider when you’re setting up a new practice, so we’ve put together a guide to help ensure you don’t miss anything important. ​

5 reasons to choose Genie Solutions Practice Management Software

We work directly with specialists who use our software in their practice, as well as clinical advisors who share their knowledge and experiences with us so we can ensure our software meets your clinical requirements. Our Voice of the Customer program also involves listening to customer feedback and questions, and considering how we can tailor our features and products as your needs continue to evolve.

Our Support Team are 100% Australian based. They have a strong track record of making sure our customers receive the help they need, having maintained at least a 93% customer satisfaction rate from June 2021 – June 2022. We’re always improving the way we support our customers, whether it’s by introducing new ways to help (such as Live Chat) or improving the knowledge specialisations of the Support Team.

We offer on-site and remote training and the ability to design a training plan tailored to your team’s unique needs. We also have plenty of information freely available on our Knowledgebases for Genie and Gentu so you can find the answer you need.

Our migrations team (the Migration Centre of Excellence) is there to make moving from your old software provider as easy as possible. You will receive step-by-step instructions for the migration and we work with you to ensure patient and practice data is migrated smoothly and safely.

Genie Solutions has been developing and refining practice management software for over two decades. Our products, Genie and Gentu, are trusted by over 4,800 medical practices that span over 42 specialties across Australia.

Trusted practice management software by over

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Leading-edge technology

Genie Solutions aims to re-imagine the future of practice management software. With over 25 years supporting medical professionals in Australia, we’ve learned how to adapt and grow as the industry changes and we’re committed to being at the forefront of practice management software and beyond.

Specialist on ipad using gentu practice management software
Psychiatrist with patient

Getting started is easy

Starting a new practice is a major task, but we try to make it as easy as possible. Our installation and training consultants have years of experience setting up new practices, so they’ll guide you through the process and make sure you’re set up for success. 

Designed to grow with your business

We want your practice to grow as we grow, so we’ve adopted a co-design ethos that we use for software and platform development. We co-design features with our users, working together to ensure your practice is a success.

The Genie solutions training team supporting the needs of a customer

Australian based support

When you’re new to private practice, it’s important to know you’re going to be supported. Our support team are on standby whenever you need a helping hand, and there’s no limit on the number of times you can contact our support team. 

Watch how Gentu performs key clinical and administrative tasks

Our Products

Easy to use, cloud-based
practice management software

Robust desktop practice
management software

Join over 28,000 Medical Professionals

Hear what some of our customers have had to say about working with Genie Solutions:

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