Tailored Onsite Learning and Courses

Step into our classroom, we’ll help you flourish

The best support you can get

  • Onsite Visit
  • Training Courses

Onsite Visit

The Gold Standard in training at Genie Solutions, our exceptional tailored training experiences are available in-person and remotely, to ensure you have access to great training no matter the location. 

We’ll take a consultative approach to hone-in on your individual goals and set out to achieve them at your pace, using the teaching methods and styles that suit you and your practice best. 

Our onsite visits are chargeable at our standard rate of $220 per hour, excluding GST.  

The minimum call-out fee for a chargeable visit is $220, excluding GST. We also offer remote training online if that’s more convenient to you, at a standard rate of $180 per hour, excluding GST. 

Investing in training your staff is an investment in your practice success and one we want to support so we also offer pre-purchased training hours at a discounted rate:

Hours
Remote Price
Onsite Price
1-3 hours
$180
$220
4-6 hours
$160
$200
7-9 hours
$150
$190
10+ hours
$140
$175

Fill out your details in the form below, and one of our trainers will be in touch to discuss your requirements and schedule a time to visit. 

Please Note: an additional charge may apply to cover travel costs in remote regions.

Training Courses

Our focused, interactive and social, Genie Training days help you get up-to-speed fast with structured, group sessions away from the distractions of your day-to-day practice life.  

Here’s a look at the courses we’re running now: 

We know how time-consuming professional correspondence can be when you’re growing and running a busy clinic. From templates to expressions, fields to forms – what does it all mean, and where should you begin?

If you’re an experienced Genie user, join our dedicated in-house trainers as they take you back to basics and revive your letter writing process from the ground up. You’ll learn how to create impressive letter, form and quote templates, use intelligent references and insert a range of images from signatures to letterheads. We’ll help you cut your typing time and ensure you put your best foot forward with every single letter and form you send out.

Confused by benefits? Can’t handle another rejection? Navigating the various rules, requirements and rejections of Medicare Online and ECLIPSE invoicing can be daunting – but it doesn’t need to be.

Take the guesswork out of electronic claiming with the ECLIPSE and Medicare Online training course. You’ll gain first-hand experience in all areas of online claiming, all the way from setup to successful receipting; but you’ll need to have some formal Genie training under your belt first.

When you’re managing your practice cashflow, there’s really no room for error.

This advanced course will help you minimise errors in your quoting, invoicing and receipting procedures – ensuring your financial data is kept up to date and accurate. You’ll learn how to take a proactive approach to managing your practice’s accounts, leaving you with more time in your day.

Our expert trainers will equip you with the knowledge, skills and confidence you need to produce accurate reports, keep medico-legal backups, maintain your data file and manage your user accounts. While Genie is helping out with all of this, you’ll be free to dedicate more of your time, experience and skills towards managing and growing your business.

Genie solutions gentu training course

Training Courses

Our focused, interactive and social, Genie Training days help you get up-to-speed fast with structured, group sessions away from the distractions of your day-to-day practice life.  

Here’s a look at the courses we’re running now: 

We know how time-consuming professional correspondence can be when you’re growing and running a busy clinic. From templates to expressions, fields to forms – what does it all mean, and where should you begin?

If you’re an experienced Genie user, join our dedicated in-house trainers as they take you back to basics and revive your letter writing process from the ground up. You’ll learn how to create impressive letter, form and quote templates, use intelligent references and insert a range of images from signatures to letterheads. We’ll help you cut your typing time and ensure you put your best foot forward with every single letter and form you send out.

Confused by benefits? Can’t handle another rejection? Navigating the various rules, requirements and rejections of Medicare Online and ECLIPSE invoicing can be daunting – but it doesn’t need to be.

Take the guesswork out of electronic claiming with the ECLIPSE and Medicare Online training course. You’ll gain first-hand experience in all areas of online claiming, all the way from setup to successful receipting; but you’ll need to have some formal Genie training under your belt first.

When you’re managing your practice cashflow, there’s really no room for error.

This advanced course will help you minimise errors in your quoting, invoicing and receipting procedures – ensuring your financial data is kept up to date and accurate. You’ll learn how to take a proactive approach to managing your practice’s accounts, leaving you with more time in your day.

Our expert trainers will equip you with the knowledge, skills and confidence you need to produce accurate reports, keep medico-legal backups, maintain your data file and manage your user accounts. While Genie is helping out with all of this, you’ll be free to dedicate more of your time, experience and skills towards managing and growing your business.

Genie solutions gentu training course

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Terms and Conditions 

Genie Solutions has a strict no refund policy for cancellations made within 2 business days of the training course due to the costs associated with running the course. 

Your position on the course can be transferred to another staff member from the same practice or another Genie practice provided Genie Solutions is given at least 2 business days’ notice of the change. 

If you are unable to attend a course, or arrange a replacement, you may request that the course material be posted to you. 

Please note: Genie Solutions reserves the right to reschedule or cancel courses due to the impacts and restrictions of COVID-19 and/or insufficient attendees.