We know how time-consuming professional correspondence can be when you’re growing and running a busy clinic. From templates to expressions, fields to forms – what does it all mean, and where should you begin?

If you’re an experienced Genie user, join our dedicated in-house trainers as they take you back to basics and revive your letter writing process from the ground up. You’ll learn how to create impressive letter, form and quote templates, use intelligent references and insert a range of images from signatures to letterheads. We’ll help you cut your typing time and ensure you put your best foot forward with every single letter and form you send out.

Confused by benefits? Can’t handle another rejection? Navigating the various rules, requirements and rejections of Medicare Online and ECLIPSE invoicing can be daunting – but it doesn’t need to be.

Take the guesswork out of electronic claiming with the ECLIPSE and Medicare Online training course. You’ll gain first-hand experience in all areas of online claiming, all the way from setup to successful receipting; but you’ll need to have some formal Genie training under your belt first.

When you’re managing your practice cashflow, there’s really no room for error.

This advanced course will help you minimise errors in your quoting, invoicing and receipting procedures – ensuring your financial data is kept up to date and accurate. You’ll learn how to take a proactive approach to managing your practice’s accounts, leaving you with more time in your day.

Our expert trainers will equip you with the knowledge, skills and confidence you need to produce accurate reports, keep medico-legal backups, maintain your data file and manage your user accounts. While Genie is helping out with all of this, you’ll be free to dedicate more of your time, experience and skills towards managing and growing your business.

Data driven strategic action is crucial when performing research or managing a growing business, but how and where do you find this data?

Dive deeper with this advanced course; covering all facets of data analysis from basic searches through to complex, customised queries. Our trainers will guide you through the most efficient ways to obtain accurate, up to date reports on any information saved within your Genie database.