Practice management software made to improve your workflows. Backed by over 25 years in the industry. Built for specialists.
Improving practice workflows to create better experiences
Better for practitioners
Whether you want to improve processes, expand your practice or simply complete work more efficiently, we can help. Our products optimise how you manage your appointment book, clinical correspondence, patient care, claiming processes, and much more.
Better for practice staff
We can reduce the burden on your admin staff by minimising manual processes. Our software also offers a broad range of integrations so you can continue using the services they rely on such as ECLIPSE, Healthlink and more.
Better for patients
Our software streamlines your practice so you can spend your time where it matters – providing the best quality of care to patients. We make consultation notes, letter sending and post/pre-op notes easy to manage to enable a high level of care.
Choosing the best practice management software for your practice
At Genie Solutions, we know each practice has different requirements when it comes to their workflows, that’s why we offer the choice between two practice management systems: Genie – our desktop practice management software solution and Gentu – our cloud based practice management software solution.
Easy to use, cloud-based
practice management software
- You can access Gentu on any device with an internet connection, which means you can easily access practice and patient information on the go
- Clean, modern user interface, designed with direct input from practitioners
- Secure cloud-based storage of data
- No hardware set up and lower associated IT costs
- No lock-in contracts
- Upload photos from your phone or iPad, and create and print pathology requests and prescriptions
Robust desktop practice
management software
- Feature-rich desktop application with thousands of intelligent features to improve your workflows
- Developed and refined over 25 years and is the leading practice management software in Australia
- Modules tailored for specific specialties and optional modules to suit the unique needs of your practice
- Ability to support large, complex practices with unique settings
- In-depth reporting to identify opportunities to improve your practice
- Runs on your local network (locally stored data)
Watch how Gentu performs key clinical and administrative tasks
Gentu Workflows
5 reasons to choose Genie Solutions Practice Management Software
1. Software designed with and for specialists
We work directly with specialists who use our software in their practice, as well as clinical advisors who share their knowledge and experiences with us so we can ensure our software meets your clinical requirements. Our Voice of the Customer program also involves listening to customer feedback and questions, and considering how we can tailor our features and products as your needs continue to evolve.
2. Support with satisfaction
Our Support Team are 100% Australian based. They have a strong track record of making sure our customers receive the help they need, having maintained at least a 93% customer satisfaction rate from June 2021 – June 2022. We’re always improving the way we support our customers, whether it’s by introducing new ways to help (such as Live Chat) or improving the knowledge specialisations of the Support Team.
3. Tailored training and education
We offer on-site and remote training and the ability to design a training plan tailored to your team’s unique needs. We also have plenty of information freely available on our Knowledgebases for Genie and Gentu so you can find the answer you need.
4. Straightforward migrations
Our migrations team (the Migration Centre of Excellence) is there to make moving from your old software provider as easy as possible. You will receive step-by-step instructions for the migration and we work with you to ensure patient and practice data is migrated smoothly and safely.
5. A trusted name
Genie Solutions has been developing and refining practice management software for over two decades. Our products, Genie and Gentu, are trusted by over 4,800 medical practices that span over 42 specialties across Australia.
Trusted practice management software by over
Advanced Extras to boost your practice success
Advanced Extras are optional integrations and products we’ve created to further improve the efficiency, performance and capabilities of your practice. Pricing for Advanced Extras can be discussed directly with our Sales Team.
Patient Payments
powered by Ezidebit
Offer online payments to patients and have the option to take terminal payments in practice.
Specialist Bookings
powered by HotDoc
An online booking solution customised for the needs of your specialist medical practice.
Dragon Medical One
powered by Nuance
A secure, cloud based voice-to-text solution that enables you to dictate clinical notes with a high level of accuracy.
Insights
powered by Cubiko
Review the financial and operational performance of your practice using practice information directly from Genie.
Voice
powered by Nuance
Dictate on your mobile straight into Gentu letters, with no additional steps and high accuracy so you only need to dictate once.
SMS Reminders
Automate patient reminders in order to reduce no-shows and cancellations to appointments.
Online Patient Registration
Collect demographic information from your new patients via an online form for a paperless workflow.
ECLIPSE Claiming
Transmit inpatient claims directly to major Australian healthfunds, removing the need for time-consuming manual processing.
Frequently Asked Questions
What is the cost of Genie and Gentu?
Can you migrate my current data?
We can help you convert your practice data from your existing software into Genie or Gentu. Our team will work with you and share all the information you need to migrate your data in a safe and straightforward way.
Do you provide software training?
You have the option to purchase on-site or remote training if you need help in addition to our Knowledgebase and initial onboarding information. We also hold regular Lunch and Learns which are short webinars covering a topic on either Genie or Gentu.
Is Genie or Gentu more suitable for my practice?
It’s best to discuss suitability with one of our Sales Team members – they will discuss your needs with you in-depth to make sure we recommend the right fit.
Does your software work on a Mac?
Gentu works on any device with internet and a web browser. Genie works on Windows and some Mac computers (64-bit Macs will be supported soon).
Can I arrange a trial?
Trusted by over 25,000 medical professionals across 42 specialties
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